Frequently Asked Questions
Q. How do I know if the StrikeSafe device(s) affixed to the outside of my home are damaged?
You may have as many as three devices attached to the outside of your home (electric meter, telephone and cable) and it is important to understand when they may be damaged. There are two lights on the electric meter surge protector that stay ON at all times. If one or both of the lights are OFF, then a surge came through your electrical line and damaged the device. For the telephone and cable protectors, your services will cut off or have functional problems (static, noise in the lines). This is due to the surge protector(s) functionality; to prevent damage from occurring inside of your home. These devices self-sacrifice and short to ground. If any of these criteria exist, please call StrikeSafe to have the devices replaced.
Q. If I have StrikeSafe connected to my home, do I still need surge protectors behind my sensitive electronics?
Absolutely! Remember StrikeSafe is not a force field protecting your home from direct or nearby lightning strikes. Most people believe they have surge protection behind their sensitive electronics, when in truth they have nothing more than a power strip. It is critical for computers to have a surge protector with telephone jacks built into the arrestor. For televisions, it is critical to have a surge protector with input/output coaxial ports. These two-link (computers and televisions) devices need surge protection that bonds the multiple services for these sensitive electronics to one single ground, at the outlet to protect you from direct or nearby lightning strikes.
Q. Does StrikeSafe protect my home from power outages or from my lights going on and off (blinks)?
The StrikeSafe surge protectors affixed to your home does not know when your lights go on and off as experienced in an outage situation. These surge protectors, however, are constantly guarding you from damaging over-voltages from trying to enter your home through the electric meter, telephone and cable points-of-entrance.
Q. How do I protect my home from lighting entering through the satellite dish?
We highly recommend a surge protector designed exclusively for satellites. A satellite surge protector should have protection for three links: 1) electrical, 2) telephone and 3) coaxial. The surge protector below is one of the finest surge protectors in the industry made for satellites. It provides for 8 plug-in receptacles, an input/output for telephone protections and two input/output connections for coaxial connectors from the dish and antenna. This device bonds all three services (electrical, phone and coaxial) to a single point ground behind your entertainment center.
